Lemonade provides creator tools and payment-request pages. A supporter pays the creator directly through a UPI app. Lemonade is not the recipient or custodian of those funds, and a phone notification or a creator's manual acceptance does not prove a bank-settled payment.
1. About Lemonade and these terms
By using the Lemonade website, a public creator tipping page or the Lemonade Android Companion, you agree to these terms and our Privacy Policy. If you do not agree, do not use the service.
Lemonade is an independently operated, India-focused creator-support platform currently offered in a limited beta. Features such as live tipping, phone-based matching and official provider integrations may be unavailable or restricted until enabled.
2. Creator accounts and eligibility
Creators currently sign in using Google. You must have legal capacity to use the service and comply with applicable age, payment and platform rules. Parents or guardians must authorize a minor's use where required by law.
Creators are responsible for accurate account information, the UPI ID they publish, the legality of their fundraising or stream content, protecting private widget URLs and device credentials, and promptly revoking access after a device or token is lost or compromised. Do not impersonate anyone or claim to be endorsed by Lemonade, Google, UPI providers or other platforms.
3. Tips, payment destinations and refunds
Supporters choose an amount and initiate payment in a separate UPI or banking app. The money is directed to the receiving UPI ID specified by the creator, not held or settled by Lemonade. Before paying, confirm the recipient and amount in your payment app. Creating a request or scanning a QR code alone does not transfer money.
We cannot guarantee a successful transfer, force settlement or reverse a payment. For incorrect transfers, refunds, chargebacks or payment disputes, contact the creator and the bank or payment app involved. Creators must comply with applicable tax, payment, consumer-protection and disclosure obligations. Do not use Lemonade to collect fraudulent, prohibited or unlawfully solicited funds.
4. Confirmation states are different
Lemonade may show pending, phone-confirmed, creator-acknowledged, creator-rejected, expired or provider-verified statuses, depending on the workflow available. These labels have different meanings. Matching a creator phone's UPI-app notification, manually accepting a request or displaying an OBS alert is not independent confirmation by a bank or payment network.
Notification delivery and matching can fail, be delayed or be spoofed. Use your own bank or UPI transaction history as the authoritative source for money transferred.
5. Supporter messages and acceptable conduct
Creators and supporters must not submit unlawful content, harassment, threats, hate, fraud, spam, malicious links, impersonation, privacy violations or material that infringes others' rights. Do not post passwords, OTPs, banking secrets or another person's sensitive details in messages or public pages.
Supporter names and messages may be displayed in a creator's dashboard and broadcast to live viewers through OBS. You grant Lemonade the limited permission needed to store, display, format and deliver content you submit for these functions. You retain any rights you hold in that content and remain responsible for it.
6. Android Companion
The optional Android app is intended for the creator's own receiving phone. Notification Listener access should be enabled only after understanding the Privacy Policy and the app's permission disclosures. It may inspect supported payment-app notifications locally and transmit limited matching event data to Lemonade. It is not an official banking or payment-verification app.
Keep Android and payment apps secure, use the companion only on devices you control or are authorized to use, and revoke pairing on the website when necessary. The beta Android APK may be test-signed and is not represented as a Google Play-approved release unless it is actually published there.
7. OBS widgets, custom HTML/CSS and text-to-speech
Creators may customize permitted widget HTML/CSS, banners, sounds, languages, voice preferences and overlays. Only upload or use content you are entitled to use. Do not attempt to bypass template restrictions, introduce malicious code, exfiltrate user data, probe private endpoints or use widgets to mislead viewers about payment verification.
Keep your private Browser Source URL and overlay token confidential. We may limit or remove abusive templates or settings. Text-to-speech quality and language availability can vary with the browser, device and voice model.
8. External services
Google sign-in, Vercel, Supabase, OBS, UPI apps, bank services and any enabled payment or creator integrations are operated by third parties with their own terms and privacy rules. Lemonade is not affiliated with or endorsed by these services solely because it can work with them. We do not guarantee their availability, compatibility, notification delivery or decisions.
9. Beta features and availability
Lemonade is provided on an evolving, limited-beta basis. We may change, suspend or discontinue features, testing modes, alerts, supported payment sources or integrations for technical, security, compliance or operational reasons. We do not promise uninterrupted service, particular earnings, successful donations, guaranteed matching or universal Android notification support.
10. Responsibility and limits
You are responsible for your own financial decisions, content and compliance obligations. To the extent permitted by applicable law, Lemonade is not responsible for losses caused by incorrect creator UPI details, failed or disputed third-party transfers, unsupported notification formats, stream broadcasts or external provider outages. Nothing here excludes rights or remedies that cannot legally be excluded, including applicable consumer protections.
11. Suspension, termination and updates
We may restrict accounts or features when reasonably necessary to protect users, investigate suspected abuse, comply with law or safeguard the platform. You may stop using Lemonade, unpublish a creator page and revoke paired devices. These actions do not necessarily erase historical records; see the Privacy Policy for deletion requests.
We may revise these terms and update the effective date. Continued use after changes take effect signifies acceptance where permitted by law. These terms are intended for an India-focused service, subject to applicable laws and any non-waivable legal protections.
12. Questions and contact
Lemonade is currently in a limited beta and has not yet published a dedicated support address on this site. If you received beta access directly, use the support channel supplied with your invitation for privacy or account requests. A verified contact address will be published here before general release. Payment disputes should also be raised with the creator and your UPI or banking provider.
Payment complaints should also be directed to the creator and the payment service actually used.